Tuesday, September 30, 2014

Business - Why PayPal Is Safe - Credit Card - Fraud protection

WHY ARE YOUR PURCHASES SAFE THROUGH PAYPAL?

We offer our buyers:
  • $0 Liability for Eligible Unauthorized Purchases when you meet our requirements
  • Refunds for incorrect orders or items that never arrive
  • A convenient process for resolving problems
  • We offer our customers:
  • The ability to buy and sell without sharing personal or business information
  • The latest anti-fraud protection with 24/7 account monitoring
  • A clear and simple process for reporting a problem
  • Tools and tips to help fight phishing and identity theft
How secure is the PayPal site?
The PayPal site is highly secure. We use industry-leading technology (such as SSL) to keep your information safe.

PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to the PayPal site, our server checks that you're using an approved browser - one that uses SSL 3.0 or higher.

Once your information reaches the PayPal site, it resides on a server that is heavily guarded both physically and electronically. PayPal servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.

What Makes the PayPal Site So Secure?


  • Technology
    Our state-of-the-art fraud models and proprietary fraud engine work together to help stop fraudulent transactions before they happen. In addition, PayPal stays at the forefront of security, developing many anti-fraud technologies every year.
  • Experience
    With PayPal, you've got the industry's most experienced fraud team on your side. PayPal processes billions of dollars in payments each year, allowing us to continually perfect our anti-fraud protections. As a result, PayPal's loss rate is significantly lower than the industry average. We also work with federal law enforcement to catch criminals.
  • Privacy
    PayPal is committed to protecting the privacy of our users. When you send or request money using PayPal, recipients never see your bank account numbers or credit card numbers. They only see your email address, date of sign-up, and whether or not you have completed PayPal's Verification process.

How do I report PayPal fraud or a PayPal Scam?


How do I report PayPal fraud or a PayPal Scam?
If you think you have experienced PayPal fraud or received a PayPal scam via email (e.g. a fake email pretending to be from PayPal), forward the entire email to spoof@paypal.com, and delete it from your email account. If you came across a fake PayPal website, contact our Customer Service team.

  • The industry's most experienced fraud team is on your side

    PayPal processes billions of dollars in payments each year, allowing us to continually perfect our anti-fraud protections. We also work with federal law enforcement to catch criminals. As a result, PayPal's loss rate is less than half of the industry average.
  • PayPal actively stops fraud before it happens

    PayPal looks at every payment in real-time. Our state-of-the-art fraud models and proprietary fraud engine work together to help stop fraudulent transactions before they happen. In addition, PayPal stays at the forefront of security, developing many anti-fraud technologies each year, helping to keep you safe from a potential scam.
  • Buyers are safe and secure with PayPal

    Your security is PayPal's top priority. If you're a buyer, you can make secure purchases online without the seller ever seeing your financial information, including your credit card number. Plus, when you use PayPal to pay for a qualified listing on eBay.com, PayPal Buyer Protection provides up to $2,000.00 USD of coverage at no additional cost.
  • Sellers are protected from chargebacks

    If you're a seller, did you know that PayPal fights chargebacks on your behalf? On qualifying transactions, PayPal's Seller Protection Policy shields you from liability that you may be exposed to with a typical merchant account. From handling the paperwork to negotiating the argument, PayPal's experts fight chargebacks on the seller's behalf. 

How Do I Contact PayPal Customer Service?


 
How Do I Contact PayPal Customer Service?
 
At PayPal, we have over 800 customer service representatives standing by. From questions about opening an account to inquiries about using merchant tools, the PayPal Customer Service team is ready to help you.

We understand how valuable your time is. As a result, we have developed an easy-to-use Help Center, where we can answer your questions as quickly as possible. Because the PayPal Customer Service team answers many inquiries every day, we've got a database of questions with answers ready to help you. Simply type your question into the search box at the top of the Help Center page, and you're sure to find the answer you're looking for. To visit the PayPal Help Center, simply click the Help link located on the upper right corner of any PayPal page.

If you do not find the answer you're looking for in the Help Center, PayPal Customer Service representatives are ready to answer your questions. Send us an email and we'll reply promptly.




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